Organisation Context & Role Prompts New
Company facts, glossary, policies and tone written once for every assistant, plus a role prompt for each named role.
New: Claude services for organisations See the details →
Lab 04 · Academy
Teach your agents and your people, in Arabic and English.
The Agent Academy writes the context, skills and knowledge your agents work from; the Human Academy builds lasting capability in the people who work with them.
The lab at a glance
The Agent Academy prepares what your agents work from; the Human Academy trains the people who work with them. Select a service to read what it covers.
Services
Scope, responsibilities and acceptance criteria are agreed before any engagement begins. Fixed prices are shown for defined scopes; everything else is Per quote, with the right team for your project and budget.
Company facts, glossary, policies and tone written once for every assistant, plus a role prompt for each named role.
Written procedures turned into agent skills that Claude and other agents follow step by step, with the checks each step needs.
Documents cleaned, structured and labelled so retrieval finds the right passage, with Arabic and English kept aligned.
Questions with expected answers that check an agent knows its material before it goes live and after every change.
Half-day sessions for executives and boards that end in an application plan.
Hands-on training on the team's real tasks, with a track for managers and workflow owners.
$750 half day · $1,000 full day, per cohort of up to 15 · multi-cohort programs: Per quote
Ask about this serviceTurns early adopters into champions who maintain workflows and support colleagues.
Design-thinking workshops, innovation sprints and internal AI challenges that surface pilot candidates.
Workshops and community events on coding agents and agentic engineering in Amman.
Prices are in US dollars and exclude VAT. Fixed prices cover a defined scope, confirmed in writing before work starts. Payment: under $2,000 in full at the start; from $2,000, 30% to start, 40% at mid-point and 30% on delivery; monthly services are billed monthly in advance; 14-day terms. 50% of the GB2 fee is credited against a follow-on engagement started within 90 days (up to 25% of that fee), and the TT3 discovery sprint is credited against its build. Licences, cloud, inference, channel and exam fees are never inside a fee.
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Insights

How staff write AI prompts for real work: the context to give, examples to show, checks to run, a template to copy and a shared role prompt library.
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How to run an AI innovation workshop that ends in ranked pilot candidates: who to invite, a three-day agenda, a scoring table and a one-page pilot card.
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Staff procedures rely on judgement an agent does not have. How to rewrite one as a skill, with a worked supplier-invoice example and test questions that keep it working.
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