Enablement · Service pathway

Unused licences

We bought Claude or ChatGPT seats. Hardly anyone uses them.

Inside the work

What this can address

Review usage and outcome evidence, identify workflow or capability barriers, tune the options that help and record retain, tune or retire decisions—without treating seat counts as proof of value.

01
Usage and outcome evidence review
02
Tuning, retiring and consolidating workflows
03
Champion development
04
Retain / tune / retire decisions

Useful outputs

What your team can take forward

Final scope, responsibilities and acceptance criteria are confirmed before work begins; listed outputs are planning references, not a fixed proposal.

Adoption review
Updated configuration
Decision record

Who this is for

Any firm that bought licences top-down

Suggested starting point

GB1 · AI Exposure Scan (free)

Connected needs

Related challenges

Claude rollout Stalled AI project CRM and ERP adoption

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About Unused licences

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